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Warranty & Service

At Avidéor, we understand the importance of protecting your investment in high-quality home theater equipment. While we do not offer our own warranties and services, we ensure that most of the products we sell come with comprehensive warranties and reliable service support provided by the manufacturers. Our dedicated customer service team is here to assist you with any warranty or service inquiries.

Manufacturer Warranties

Product Warranties

Most of the products available through Avidéor come with manufacturer warranties that cover defects in materials and workmanship. The terms and duration of these warranties vary by product and manufacturer. It’s important to review the warranty information provided with your purchase to understand the specific coverage and limitations.

Service and Repairs

In the event that your product requires service or repair, the manufacturer’s warranty typically includes support for authorized service centers. This ensures that your equipment is repaired by professionals who are trained and certified by the manufacturer.

How to Access Warranty and Service Support

Step 1: Locate Your Warranty Information

When you purchase a product from Avidéor, be sure to keep all warranty documentation and receipts. These documents are essential for verifying your warranty coverage and obtaining service.

Step 2: Contact Avidéor Customer Service

If you have any questions or need assistance with your warranty or service needs, please contact our customer service team. We are here to help guide you through the process and connect you with the appropriate manufacturer support.

Step 3: Contact the Manufacturer

For specific warranty claims and service requests, you may need to contact the manufacturer directly. Our customer service team can provide you with the necessary contact information and support to ensure your issue is resolved promptly.

Frequently Asked Questions

Q: What should I do if I lose my warranty information?

A: Contact Avidéor customer service with your purchase details. We can help you retrieve warranty information or direct you to the manufacturer for further assistance.

Q: How long do warranties typically last?

A: Warranty durations vary by product and manufacturer. Most warranties range from one to three years, but some products may offer extended warranties. Refer to your product’s warranty documentation for specific details.

Q: Will I be charged for repairs during the warranty period?

A: Repairs covered under the manufacturer’s warranty are typically provided at no cost. However, it’s important to review the warranty terms to understand any exclusions or conditions that may apply.

Q: Can Avidéor handle my repair directly?

A: While Avidéor does not provide direct repair services, we can assist you in contacting the manufacturer and finding an authorized service center to handle your repair needs.

Contact Us

At Avidéor, your satisfaction and peace of mind are our top priorities. We are committed to helping you navigate the warranty and service process for the products you purchase from us. For any questions or assistance, please don’t hesitate to reach out to our customer service team. Secure your investment with the confidence that Avidéor and our trusted manufacturers have you covered.

Thank you for choosing Avidéor for your home theater needs. We look forward to providing you with exceptional products and support.